Terms and Conditions
The following terms and conditions apply to all bookings, and no exception will be made for any medical conditions whatsoever, inclusive of any COVID related conditions.
- A full refund for cancellations up to 30 days before check-in.
- If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking, and at least 14 days before check-in.
- After that, 50% refund up to 7 days before check-in. No refund after that.
- By making a payment, you hereby accept the terms and conditions, as well as taking note of the important security tips.
- Strictly no extra unexpected guests per apartment, as this will result in breaching the conditions of your reservation.
- Paternoster Villas reserves the right to change any arrangement where necessary. e.g. changes in local conditions or circumstances beyond our control.
- The client, in such cases, shall be entitled to a full refund of their deposit.
- A 50% deposit is payable to confirm booking.
- Full payment in advance for one-night stays.
- No cash bank payment allowed.
- Please email proof of payment.
- Balance payable on arrival, exclusive to those in high seasons.
- Check-in time: 14H00
- Check-out time: 10H00
- If any items are damaged or lost during your stay, you will be responsible for the replacement cost of the item(s).
- Upon arrival, please report any items which appear to be broken.
- A clean set of linen and bath towels will be provided for stays longer than 5 days.
- As a self-catering establishment, guests are responsible for keeping the house clean.